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Called for the doctor, doctor said
Update on insurancey goodness:
The 800 number the insurance company gave me was for the EAP*, and will not in fact do me any good. So it's back to customer service to try and figure out WTF.
So, UHC, WTF?
*EAP==Employee Assistance Program, sort of a suicide hotline/drug abuse counselling "I desperately need help right now" service. At which point I may be if this keeps up. PS: What the hell is an "I need help right now" service doing shutting down promptly at five?
UPDATE:
After only two weeks of slamming my head against brick walls (and an unneccessary doctor's appointment that *was* covered by insurance) I have discovered that my plan does all mental health through the medical programme. And, of course, most psychaitry offices don't contract that way. However, I got a helpful insurance rep who told me how I could file for a 'Gap Exception' if I were to get a doctor's name and tax ID#. She did not say how likely the exception was to be granted, but this is far better than I've had so far.
The 800 number the insurance company gave me was for the EAP*, and will not in fact do me any good. So it's back to customer service to try and figure out WTF.
So, UHC, WTF?
*EAP==Employee Assistance Program, sort of a suicide hotline/drug abuse counselling "I desperately need help right now" service. At which point I may be if this keeps up. PS: What the hell is an "I need help right now" service doing shutting down promptly at five?
UPDATE:
After only two weeks of slamming my head against brick walls (and an unneccessary doctor's appointment that *was* covered by insurance) I have discovered that my plan does all mental health through the medical programme. And, of course, most psychaitry offices don't contract that way. However, I got a helpful insurance rep who told me how I could file for a 'Gap Exception' if I were to get a doctor's name and tax ID#. She did not say how likely the exception was to be granted, but this is far better than I've had so far.