The joys of modern technology

So in order to get tickets to a popular movie and figure I'm actually going to *get* said tickets, I feel like I have to order them in advance.
The online order form says "Hey! Usually we charge $2 per ticket as a Convenience Fee. But if you agree to get spam mail from us, we'll reduce that to only $1 per ticket!"
Fine. Whatever.
Oh, wait.

We apologize for the inconvenience, but we were temporarily unable to verify your on-line seat reservation because our special high-speed communication link to the theatre has been interrupted.

As a result, we are unable to verify that the seats you requested are still available.

We expect to resolve this problem very soon.

In the meantime, please visit the theatre to purchase your tickets, or try again later. We appreciate your patience and understanding.

Are you *trying* to piss me off, at this point?