Missed Opportunities
Jan. 31st, 2016 02:57 amRecently I went back home to Oregon. I was kind of pre-occupied with my own shit, but not so much that I didn't notice the cute girl. However, as opposed to how it usually works, this time I noticed her because she was blind and having some trouble with her service animal, casting abour the boarding area and trying to locate the queue for her flight.
I made the connection for 'this person could use some help'; I came up and asked permission to assist her. I remembered that you don't grab them, you offer an arm and let them grab you. But then I dropped the ball on the part that came next. What I should have done is gone over to the line and asked permission for cutsies and then offered to help her down the ramp if she wanted it. Instead I walked her most of the way there and my brain froze up. I knew I had to do something so I said "Just keep going forward from here, and there's the gate agent."
I'm pleased that I managed to do something in a situation where something should be done, but I do find myself wishing for a chance to go back and do it 'right'. It's an improvement from beating myself up over it, and I do like improvement.
I made the connection for 'this person could use some help'; I came up and asked permission to assist her. I remembered that you don't grab them, you offer an arm and let them grab you. But then I dropped the ball on the part that came next. What I should have done is gone over to the line and asked permission for cutsies and then offered to help her down the ramp if she wanted it. Instead I walked her most of the way there and my brain froze up. I knew I had to do something so I said "Just keep going forward from here, and there's the gate agent."
I'm pleased that I managed to do something in a situation where something should be done, but I do find myself wishing for a chance to go back and do it 'right'. It's an improvement from beating myself up over it, and I do like improvement.