Kudos, Amazon

[cyrano]

I just found out that my copy of Cobalt City Timeslip got delivered to my ex-girlfriend's house in Mountain View (because that was my 'default one-click location', and for some reason the website decided to use that despite my having it turned on and, admittedly, because I didn't perform due diligence and find out where the hell it though it was sending the book) instead of to my front door, thousands of miles away.

I cursed. I ranted. Ask Rose, she had to listen to it.

Then I called Amazon and they made it better. They're going to issue a refund for the book, and I ordered a second copy after changing the default one-click address. So I'll wait two days for a book I probably wouldn't have touched by then anyway. And maybe whoever lives in that quaint little house by the park now, some random stranger, will read the book with Dawn and Jeremy's stories in it, and fall in love, and review it on the FaceBook, and buy their friends copies, and go up to SkyWalker Ranch and say "George, we should option this."

Comments

[cyranocyrano.livejournal.com]

Actually, aside from the way one-click ordering is handled, I think Amazon did a pretty good job dealing with this. But yes, my next step is to order another seventy-two copies! To all my old address book addresses!