Unfortunate. Sort of. Not for Citibank. I guess Inconvenient is a better word.

[cyrano]

I'd heard, both from the news and from customers, some of the crappy things CitiBank was doing on a macro and a micro level. I'd been with them .... since they bought Bank of California and absorbed my account. And they had, more or less, worked with me, making sure I had an account with the things I felt were important. Admittedly, once in a while I had to surrender ground, but luckily we never got into a position where they had to give any.

The last shift, I joined the "Thank You" rewards program so that I could have a savings account that didn't get a monthly fee if I had direct deposit and at least four transactions on the account. Today I discovered that, as of December, that loophole was closed and now I have to have direct deposit and use the automatic bill pay system.

And so I'll be finding somebody else to serve my banking needs. Luckily I don't have a credit line with them, so I won't have to find a way to pay that off, just alert my student loans holders that they'll need a new account number for their automatic withdrawals.

Comments

[cyranocyrano.livejournal.com]

I have, in fact, been looking at local credit unions before this incident, just because I'm uncomfortable aiding and abetting the major banks in the way they do business.