cyrano: (Satchel Can't Do Anything Right)
[personal profile] cyrano
So. I'm filling out my UI request online. Because they practically beg you to.
After the first screen, they say "We can't go any further online. Please call the 800 number."
The SAME fucking 800 number that I tried to call two weeks ago, the one that says "We have so many phone calls that we're not answering the phone."
I was not born with enough middle fingers.

EDIT:I'm an idiot. The first question does not read "Did you work in California in the past 18 months?"
In fact, it reads "Did you work OUTSIDE of California in the past 18 months?"

Date: 2009-08-03 06:50 pm (UTC)
From: [identity profile] cyranocyrano.livejournal.com
I will note that this does not make it any less fucked up a system for somebody who *did* work outside of California in the past eighteen months, who then has no recourse but to go to the EDD office, stand on queue and then beat on the formica and particle board counter of the helpless customer service agent.

I just got lucky.

Date: 2009-08-03 06:53 pm (UTC)
mathsnerd: (Default)
From: [personal profile] mathsnerd
Okay, this is your Official Notice that your icon is Disturbing Beyond Belief.

Date: 2009-08-03 07:49 pm (UTC)
From: [identity profile] tavella.livejournal.com
Ha ha. Apparently the EDD satellite offices don't have CSAs -- they are just rooms with phones to call the EDD phone line. But people can fax applications instead, and presumably the CSA will mail an appointment notice if they need more explanation.

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