cyrano: (Address Me)
[personal profile] cyrano
A question for those whose work involves answering the phone "Thank you for calling Megacorp X, this is My Name." Do you get a pleasant sensation* when a stranger closes the call by saying "Thank you, My Name"? Or does it make you a little creeped out that a stranger knows your name?

*There's supposed to be a psychological theorum that hearing your own name is pleasant, barring context like your mother shouting it across the neighborhood. And then there's the other theorum that this means the person is thinking of you as a human being with a name rather than an automated information machine on the other side of the phone.

You may consider this IFIAYAQD!

Date: 2009-08-22 08:42 am (UTC)
From: [identity profile] my-aerie.livejournal.com
It's been more than an hour, so I suppose I may say it again...you're my hero. ;)

Date: 2009-08-22 04:39 pm (UTC)
From: [identity profile] mnarra.livejournal.com
Now that's customer service. You're hired.

Date: 2009-08-22 11:34 pm (UTC)
From: [identity profile] my-aerie.livejournal.com
Woot!

Do I get decent pay? Benefits?

Date: 2009-08-23 12:03 am (UTC)
From: [identity profile] mnarra.livejournal.com
Double what I'm giving you now, and all the crayons you can eat.

Date: 2009-08-23 12:25 am (UTC)
From: [identity profile] my-aerie.livejournal.com
Sounds good, but what about a retirement plan?

Date: 2009-08-23 12:46 am (UTC)
From: [identity profile] mnarra.livejournal.com
After you've put in your twenty years, you will be presented with a 55 gallon drum of Phenolphthalein ... to help you deal with all those crayons you'll have eaten by then.

Gotta be binding. Especially the green ones.

Date: 2009-08-23 02:16 am (UTC)
From: [identity profile] my-aerie.livejournal.com
Oooh, this employment will truly take care of me, won't it. I'm in!

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