She's a Mystery

[cyrano]

Y'all have probably seen some of the traffic to queenscommand, my new gaming journal.
This started out when I went back to underhill, an old gaming journal, to try and reuse it. It's been... mashed up, it looks like, with another journal. All of our old posts are there, but the journal is no longer a community, and the owner is listed as a fellow from Wisconsin rather than me.

So I submitted a Support Request asking about that situation. Within a couple of hours, the request had been flagged Private and classed as Abuse. The request is invisible, and a week later there has still been no contact from LJ staff.

So today I submitted a follow up Support Request, asking about the situation and what my next step should be. That one was marked Private within minutes, and the radio silence has been maintained.

Has anybody had something similar to this happen to them?

Comments

[tersa.livejournal.com]

Er, no, I haven't. WTF?

[cyranocyrano.livejournal.com]

I was going to write another Support Request to ask them precisely that, but it seems likely that it would be counterproductive.

[marialuminous.livejournal.com]

What a weird and creepy response to a weird and kinda creepy situation.

[cyranocyrano.livejournal.com]

Yeah... I can't tell if something's broken, somebody's being a dick, or there is some sort of Dan Brown conspiracy and as soon as they find out I live in Louisiana they're sending out the ninjas.

[princess r (from livejournal.com)]

I'm fairly certain someone's being a dick, possibly with someone else having hacked your former LJ. This is not the first time I have heard of something similar.

[cyranocyrano.livejournal.com]

The thing is, they may have hacked it, and it's a minor annoyance, but outside of changing/eliminating some of the profile information, they didn't *do* anything.
Which, I suppose, is the hallmark of a kiddycracker, but still.

[princess r (from livejournal.com)]

If it was hacked in the era when these things were super possible it's possible he was part of the group that was just doing it to irritate people/show LJ there was a vulnerability.

There's actually a way to get the journal back if you have access to the original e-mail address you set it up on. This faq: http://www.livejournal.com/support/faqbrowse.bml?faqid=166 mentions it, although the faq it's linked to says it's only within the last six months...I think that second faq may be lying.

[cyranocyrano.livejournal.com]

I know I don't have access to the one it's currently set up on--I made a few calls for the password. But I suppose I could try going to abuse rather than support.

[princess r (from livejournal.com)]

That's what I would do. Make sure that you have the e-mail address you ORIGINALLY used to set up the account (and access to it), and include that address in your request. I would not be certain that LJ isn't a shitty record keeper, so it might not help, but they SHOULD have retained that address. At least they can maybe set a PW reset token to it.